Refund policy
Return and Refund Policy
At Beauty Zone Fab, we supply premium disposable products to salons and spas across India. Due to the hygienic nature of our products, we enforce a strict policy to ensure health and safety standards.
Please read our guidelines below regarding returns, damages, and refunds.
30-Day Return Window
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- Completely unused and unworn
- In its original, unopened packaging
- Accompanied by the receipt or proof of purchase
Non-Returnable Items & Hygiene Exceptions
Because we sell salon and spa disposables, most opened or used items cannot be returned.
- Hygiene & Personal Care: Opened boxes of disposable sheets, towels, gloves, capes, or face masks are strictly non-returnable.
- Final Sale: We cannot accept returns on sale items, clearance stock, or gift cards.
- Custom Orders: Custom-branded or personalized spa products are non-returnable.
How to Start a Return
- Contact us at admin@beautyzonefab.com to initiate your request.
- If your return is accepted, we will send you a return shipping label and instructions.
- Ship the package to our warehouse:
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Beauty Zone
#1A, Vasanthappa Block, 6th Cross, Ganganagar, - City: Bangalore-560032
- State: 29-Karnataka
- Phone no.: 9448144087
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Beauty Zone
- Note: Items sent back to us without first requesting a return will not be accepted.
Damages and Shipping Issues
Please inspect your order immediately upon delivery. Contact us right away at admin@beautyzonefab.com if:
- The item is defective or damaged
- You received the wrong product or quantity
We will evaluate the issue immediately and send a replacement or issue a credit.
Exchanges
The fastest way to ensure you get what you need is to return the unwanted, unopened item. Once your return is accepted, please make a separate purchase for the new item through our platform.
Refunds
We will notify you once we have received and inspected your returned item.
- Approval: If approved, you will be automatically refunded on your original payment method within 10 business days.
- Processing Time: Please note that banks or credit card companies can take additional time to post the refund.
- Delayed Refunds: If more than 15 business days have passed since your return was approved, please contact us immediately at admin@beautyzonefab.com.