Shipping policy

Shipping Policy

Thank you for choosing Beauty Zone Fab. We are committed to delivering your salon and spa disposables safely, hygienically, and on time across India.

Order Processing Times

  • Standard Orders: Processed within 1 to 2 business days (excluding weekends and public holidays).
  • Bulk/Custom Orders: Processing may take 3 to 5 business days.
  • Cut-off Time: Orders placed after 2:00 PM IST will be processed the following business day.
  • Notification: You will receive a confirmation email or SMS once your order ships.

Shipping Rates & Delivery Estimates

We partner with reliable surface and express courier networks to ensure timely delivery. Shipping charges are calculated at checkout based on order weight and delivery pin code.
Shipping Method Estimated Delivery Time Regional Coverage
Express Shipping 2 to 4 Business Days Metro Cities (Delhi, Mumbai, Bengaluru, etc.)
Standard Shipping 4 to 7 Business Days Rest of India & Tier 2/3 Cities
Surface/Cargo Shipping 5 to 9 Business Days Bulk/Heavyweight orders (Massage rolls, towels)
Note: Delivery timelines are estimates and may vary slightly due to courier transit delays or remote locations.

Free Shipping Threshold

  • We offer Free Standard Shipping on all orders above ₹4,999 across India.
  • Orders below this threshold will incur a flat or weight-based shipping fee visible at checkout.

Shipment Tracking

  • Every shipment includes a tracking link.
  • Tracking details will be sent via email/SMS within 24 hours of dispatch.
  • You can monitor your shipment directly on the partner courier's website.

Cash on Delivery (COD)

  • COD is available for select pin codes across India for orders up to ₹999.
  • A nominal, non-refundable COD handling fee may apply.

Damaged or Missing Shipments

Because we supply sterile and hygienic disposables, we take extra care in packaging. However, if your transit box arrives compromised:
  • Visual Damage: Take photos of the outer packaging before opening it.
  • Reporting Window: Report any transit damages or missing items within 24 hours of delivery to admin@beautyzonefab.com.
  • Resolution: We will initiate a claim with the courier and arrange a priority replacement for verified transit losses.

Undeliverable Orders

If a package is returned to our warehouse due to an incorrect address, unpaid COD fees, or unreachability after multiple delivery attempts:
  • The order will be cancelled.
  • A refund will be processed for prepaid orders, minus original shipping costs and return-to-origin (RTO) penalty fees.